M. Ali Nasim CEO, Ephlux | Connected Enterprise | Customer Experience | Strategist & Technologist

Ali is a ‘connected enterprise’ and ‘customer experience’ thought leader with his focus on making it predictive, personalized and proactive. Drawing from his experience of customer-centric digital transformation, marketing, technology evangelism, CRMs, ERPs and EHRs and combining that with his work in machine learning and Internet of Things, Ali advises the CIOs and Chief Experience Officers of leading industrial and healthcare companies in the US on their digital transformation roadmaps. 

Ali has around 18 years of experience, spanning areas of strategic technology management, product and business development for the US, UK, Asia Pacific and Middle East regions across manufacturing, construction, consumer appliances, retail, logistics, hospitality, healthcare and other verticals. 

As a key member of Oracle’s Customer Advisory Board, Ali and Ephlux are focused on CX (Customer Experience), IoT (Internet of Things), Industry 4.0 and AI platforms providing leadership and CIO advisory for digital transformation by connecting ERPs, CRMs and EMRs using hybrid integration frameworks to the customer-centric mobile, social, e-commerce, in-venue and other digital touch-points. 

Ali and his company Ephlux works with enterprises including IKEA, Tupperware, PCL Constructors, SNC Lavalin, Teck, Johnson & Johnson, Boston Children’s Hospital and many more.

I collaborate in:

  • Anticoagulation therapy with Warfarin and INR monitoring

    Cardiology

    Approximately 2 million people in the U.S. who are prescribed warfarin annually, 35,000 to 45,000 individuals go to hospital emergency rooms with warfarin-related adverse drug events. Build-a-Care app provides INR test result scheduling, INR test result reviewing, Warfarin dose adjustment and alerts

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  • Preventive cardiology

    Cardiology

    “Every 40 seconds, someone in the United States will have a myocardial infarction. [1]” Considering the massive burden of cardiovascular diseases in the US, Build-a-Care is not only working to improve outcomes for patients affected by heart diseases, it is also extending care beyond hospitals and into communities by leading preventative care for cardiology.

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  • Medical home for treatment of congenital heart disease

    Cardiology

    “Approximately 40,000 births per year in the United States are affected by congenital heart disease [1].” This leads to increased demand for continuous, comprehensive and coordinated care. With Build-a-Care, a holistic care model is adopted which allows for personalized and timely care.

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Other Collaborators

  • Jacques Kpodonu MD, FACC

    Faculty of Surgery | Harvard Medical School | Cardiac Surgeon Beth Israel Deaconess Medical Center

    Jacques Kpodonu MD, FACC Faculty of Surgery | Harvard Medical School | Cardiac Surgeon Beth Israel...

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  • Justin Zachariah MD, MPH

    Associate Professor, Baylor College of Medicine | Co-Chair of Research Operations, Texas Children’s Hospital Heart Center

    Justin Zachariah MD, MPH Associate Professor, Baylor College of Medicine | Co-Chair of Research...

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  • M. Ali Nasim

    CEO, Ephlux | Connected Enterprise | Customer Experience | Strategist & Technologist

    Ali is a ‘connected enterprise’, ‘customer experience’ and 'low-code no-code' thought leader...

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  • Asishana Osho MD

    Cardiac Surgeon and Health Services Researcher | Massachusetts General Hospital | Harvard Medical School

    Asishana Osho, MD Cardiac Surgeon and Health Services Researcher | Massachusetts General Hospital...

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